Medication Therapy Management

What is the Medication Therapy Management program?

The Premera Blue Cross medication therapy management (MTM) program is all about you and your health, and helps you get the most out of your medications by:

  • Preventing or reducing drug-related risks
  • Supporting good lifestyle habits
  • Providing information for safe medication disposal options

Your participation is voluntary and does not affect your coverage. The program is no cost to you and is open only to those who are invited to participate. The program is not a benefit for all plan members.

Am I eligible for the MTM program?

Comprehensive medication review

Targeted medication review

Tips to get the most out of your MTM program appointment:

  1. Schedule your appointment at a time when you will not be interrupted or distracted.
  2. Be sure to have a list of all your medicines handy, including your over-the-counter drugs, herbal medicines, and supplements.
  3. Have a pen and paper to take notes.
  4. Write down questions you may have about your medicines before your appointment
  5. Examples of common questions include:
    1. What is the purpose of this medicine?
    2. How and when do I take this medicine?
    3. What should I do if I miss a dose?
    4. Does this medicine have any side effects?
    5. What should I do if a side effect occurs?
  6. Be ready and available at the agreed upon time for your telephone appointment.
  7. Schedule your convenient medication therapy management ("MTM") telephone appointment three to four weeks before your annual wellness exam with your physician.

The MTM pharmacist can help you organize your concerns and questions. This can help you make the most of your appointment time with your physician.

How do I safely dispose of medications I don't need?

The Premera Blue Cross MTM program is dedicated to providing you with information about safe medication disposal. Medications that are safe for you may not be safe for someone else. Unneeded medications should be disposed of as soon as possible. You can discard your unneeded medications through a local safe disposal program or at home for some medications.

  • Locating a community safe drug disposal site
    • A drug take back site is the best way to safely dispose of medications. To find a drug take back site near you, visit this site and enter your location.
    • Some pharmacies and police stations offer on-site drop-off boxes, mail-back programs, and other ways for safe disposal. Call your pharmacy or local police department (non-emergency number) for disposal options near you.
  • Mailing medications to accepting drug disposal sites
  • Safe at-home medication disposal
    • You can safely dispose of many medications through the trash or by flushing them down the toilet. Visit this resource to learn more about safe at-home disposal.
    • Follow these steps for medication disposal in the trash:
      • Remove medication labels to protect your personal information
      • Mix medications with undesirable substances, such as dirt or used coffee grounds
      • Place mixture in a sealed container, such as an empty margarine tub

How can I get more information about the MTM program?

Please contact us if you would like more information about the Premera Blue Cross MTM program or if you do not want to participate. Our number is 888-850-8526. TTY users should call 711. We are open 8 a.m. to 8 p.m., seven days a week from October 1 through March 31 (8 a.m. to 8 p.m., Monday through Friday from April 1 through September 30).